File:9R.2 - Click the Other Actions button and select Mark as resolved.png
Size of this preview: 754 × 599 pixels. Other resolutions: 302 × 240 pixels | 1,288 × 1,024 pixels.
Original file (1,288 × 1,024 pixels, file size: 139 KB, MIME type: image/png)
How to update a REQUEST ticket in the iTop (helpdesk) ticket system.
9.2 - To Resolve a ticket click the "Other Actions" button and select "Mark as resolved", if the option is available.
NOTE: If the option to "Mark as resolved" is not available, you will have to 'assign' the ticket to yourself - even if it's already assigned to you (as mentioned in step 9.1).
File history
Click on a date/time to view the file as it appeared at that time.
| Date/Time | Thumbnail | Dimensions | User | Comment | |
|---|---|---|---|---|---|
| current | 23:34, 13 November 2015 | | 1,288 × 1,024 (139 KB) | Selk68 (talk | contribs) | How to update a REQUEST ticket in the iTop (helpdesk) ticket system. 9.2 - To Resolve a ticket click the "Other Actions" button and select "Mark as resolved", if the option is available. NOTE: If the option to "Mark as resolved" is not available,... |
- You cannot overwrite this file.
File usage
The following page links to this file:
